How are employees activated with the service?
Depending upon the size of your organization, we can activate individual employees through an internal process or employees can be directed to a customized on-boarding webpage. Once activated, the employee will receive a personalized email welcome and a corresponding text message with a link to download the customized mobile application. We can also customize a welcome gift presentation for employees that is sure to add an extra special touch.
How does an employee place a request?
We want employees to use the service regularly as we want to become part of their everyday activities. We make placing requests extremely easy. An employee can:
- Utilize their mobile application to speak with their concierge
- Place a toll-free call from a registered phone number
- Send a text message from their registered cell phone number
- Email a request from within the mobile application
- Email a request from any email system
- Place the request through the website (for applicable accounts)
What type of request can be placed?
Your virtual professional assistant & concierge is your new best friend. The next time you find yourself turning to the internet for a recommendation – call your concierge. Do you need a general or VIP reservation – call the concierge. What about performing some research for your the weekend activities or that world excursion you have been considering – theres no better resource than your virtual personal assistant. As long as its ethical and legal; just call your concierge and consider it done.
When is the service available?
Whether it’s 3:00PM or 3:00AM; your personal assistant is ready willing and able to make your life more enjoyable, enhance your productivity and ultimately increase profitability. Essentially we work while you rest. Take advantage of the service 24 hours a day, 7 days a week and 365 days a year. Personal assistants and concierges are available and fluent in English, Spanish and French.
Who are the Virtual Personal Assistants & Concierges?
We are extremely proud that all our professionally trained virtual personal assistants and concierges are United States based professionals. They all work from a centralized location where we utilize a team based approach in serving your needs. Other companies utilize “independent contractors”, working across the world, often from their kitchen tables. Take comfort that we protect your data and hold our agents to the highest standards.
How is the service priced?
Access to the benefit service is an investment made by the hiring organization. Employees of the organization pay absolutely zero service fees for usage. We offer many plans with unlimited usage encouraging regular interaction. We take pride in being 100% vendor agnostic. Simply said, we have one focus and that is to deliver a superior level of service never seeking to endorse any service provider other than the best option for the particular request.